Cumulus Software Updates and Support - technical support - for Cumulus Linux for Leaf Nodes Half Density - 3 years
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
3 years
Response Time
30 min
Service Availability
24 hours a day / 7 days a week
Software Title
Cumulus Linux for Leaf Nodes Half Density
Licensing Details
ESD
EXTENDED SPECIFICATIONS
General
Type
Technical support
Service Included
Phone consulting
Full Contract Period
3 years
Response Time
30 min
Service Availability
24 hours a day / 7 days a week
Software
Software Title
Cumulus Linux for Leaf Nodes Half Density
Installation Type
Locally installed
Licensing Details
ESD
Details
Service & Support
Phone consulting - 3 years - response time: 30 min availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 3 years - response time: 2 hours availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 3 years - response time: 8 business hours availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 3 years - response time: 12 business hours availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 3 years availability: 24 hours a day / Monday-Sunday ¦ Web support - 3 years availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 3 years ¦ New releases update - 3 years
