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1-Year Silver Tech Support & Warranty for Ethernet Adapter Cards

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SKU
SUP-ADPTR-ETH-1S
ManufacturerMellanox Technologies
Condition: New
In stock
$17.35

MAIN SPECIFICATIONS

Product Description Mellanox M-1 Global Support Silver Support Plan - extended service agreement - 1 year - shipment
Type Extended service agreement
Service Included Advance hardware replacement
Location Shipment
Return Shipment At manufacturer expense
Full Contract Period 1 year
Response Time Next business day
 

EXTENDED SPECIFICATIONS

General
Service Included Advance hardware replacement
Location Shipment
Return Shipment At manufacturer expense
Full Contract Period 1 year
Response Time Next business day
Details
Service & Support Extended service agreement - advance hardware replacement - 1 year - shipment - response time: next business day ¦ Technical support - phone consulting - 1 year - response time: 2 business hours - availability: 9 hours a day / Monday-Friday - priority 1 ¦ Technical support - phone consulting - 1 year - response time: 4 business hours - availability: 9 hours a day / Monday-Friday - priority 2 ¦ Technical support - phone consulting - 1 year - response time: 1 business day - availability: 9 hours a day / Monday-Friday - priority 3 ¦ Technical support - phone consulting - 1 year - response time: 2 business days - availability: 9 hours a day / Monday-Friday - priority 4 ¦ Technical support - web support - 1 year - availability: 9 hours a day / Monday-Friday ¦ Technical support - e-mail consulting - 1 year - availability: 9 hours a day / Monday-Friday ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year
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